Departments > Police > Services > Records


The Records division is headed by the Communications Supervisor, who reports to the Administrative Lieutenant.

The Records Division processes all reports generated by the Department and ensures their timely submission. The Records Division staff also handles requests for copies of reports and assists walk-ins to the Police Department.

Records staff members are trained by SBI Division of Criminal Information training specialists to accurately process all incident reports and to submit the Uniform Crime Report (UCR) data to the SBI Division of Criminal Information. The Records Division currently uses Southern Software's Police-Pak Incident Reporting software to generate the UCR reports and electronically submits them to the SBI in Raleigh. Data submitted includes, but is not limited to:

  • Classification and scoring of offenses;
  • Clearances;
  • Property values;
  • Arrest counts; and
  • Submission of updated and/or corrected data.

The Records staff submits traffic crash reports when the damage is $1,000 or more, or if there have been injuries, to the Collisions Report Division of the North Carolina DMV. Copies of accident reports can be obtained by going online to: or by calling 919-861-3098.

The Records staff also records traffic citations and submits our agency’s traffic stop statistics to the SBI. The Records Division can provide you with a copy of your traffic citation as well as look up your court date, if needed.

The Records Division is open Monday through Friday from 9:00 AM to 5:00 PM. You can obtain copies of police reports during these hours. If you would prefer to obtain an accident report online, please visit to order a copy of the report. If possible, have your report number available to help expedite your request. Please allow at least 48 hours for your report to be completed and processed.