Pineville Police Department

A Message from the Chief

Pineville Police ChiefThank you for your interest in the Pineville Police Department. This portion of the website is designed to provide a forum for information sharing and for exchanges between the police department and the citizens we serve. The different divisions of this agency are committed to making the town a safe place to live, work and visit.

We take pride in our innovative and dynamic approach to visible, proactive crime control and in our partnership with the community. If it were not for our supportive citizens and dedicated police staff, we would not be where we are today.

The Police Department serves the community by providing high standards of professional policing through positive contacts with citizens and visitors. We adhere to our core values of integrity, professionalism and fairness to all. We are committed to building, growing and maintaining the community’s trust – which is a key element in fighting crime.


Chief Rob Merchant

Contact Pineville Police Department

Dial 911 for Emergencies

Pineville Police
427 Main Street
Pineville, NC 28134


Anonymous Tip Line:
704-889 TIPS (704-889-8477)

Crime Stoppers:

Find Us On Facebook
Follow Us On Twitter

About Pineville Police Department

Team & History

Our agency is comprised of several different units, including a K-9 team, a SWAT team, Vice and Narcotics, and a COPS (Community Oriented Policing Service) Team. COPS Team members spend most of their time on bikes or on an ATV to establish one-on-one relationships with Pineville citizens.

The Pineville Police Department was created in the late 1930’s. For several years the department was a one-man operation. As time went on the Town’s population grew, and so did the police department. By the early 1990’s there were 13, sworn officers. The 1990’s brought enormous changes to Pineville. Over the last 20 years our police force has grown from 13 to 38 sworn officers, effectively tripling in number. 30 of these are uniformed officers; the remainder is comprised of detectives and members of the Command Staff. The Pineville Police Department services a major metropolitan area with a daytime population of over 60,000. Our patrol area includes a large mall, several schools, hundreds of retail businesses, a large industrial park, and numerous residential areas.


Police administration focuses on the performance of management duties and practices within the police department and the implementation of policies and programs related to crime, disorder and public safety. Because we police in a free society, it is important that we remain aware of the social, legal and political frameworks in which we operate. In the pursuit of efficiency and effectiveness, we must abide by a variety of legal and ethical constraints and remain accountable for our actions and decisions.

The purpose of police administration is to guide and support all police personnel in the performance of their operational duties. The Command Staff of the police department is comprised of a chief of police, and three lieutenants. The Chief of Police is the executive officer for the agency. The Lieutenants report directly to the Chief.  The Administrative Lieutenant is responsible for criminal investigations, all support, and field operations. The Patrol Lieutenants are responsible for all field operations related to the patrol division, including the COPS and Traffic Teams.

Helpful Tips

Town Speed Limit: 35

The Pineville town-wide speed limit is 35 mph, unless otherwise noted. The speed limit is 20 mph on Main Street. The Pineville Police Department will be strictly enforcing these limits. Be sure to observe the posted limits if you do not wish to receive a ticket.


The Pineville Police Department has a dedicated phone line that will allow community members  to report criminal activity anonymously. These tips can be related to any kind of criminal activity, not just drug complaints. You will not be required to provide your name or telephone number when reporting suspicious or criminal activity.

Speedlimit Thirtyfive Sign
holiday shopping

Holiday Shopping Tips

December is peak Christmas Shopping time. It is also a great opportunity for criminals to take advantage of distracted shoppers. Be aware of your surroundings at all times and follow the tips below:

  • Lot Safety: Roll up your windows, keep valuables out of sight, lock your doors. Be sure to park in well-lit areas and avoid parking near vans, campers, or vehicles with dark-tinted windows. Always be alert when returning to your car. Have your keys ready, get into your car quickly, and leave the parking lot immediately.
  • Shopping: Avoid carrying large amounts of cash; use debit or credit cards when possible. Try to shop with friends and keep your purse close to your side. Report suspicious activity to a clerk or to Security and always stay alert—especially in crowded aisles, elevators, or escalators. These are prime spots for pickpockets.

Dispose of Unneeded Medications

Safe and timely disposal of unneeded prescription medications, especially opioids, has never been more important than it is today.

In addition to keeping these substances out of our water supply, safe disposal of unneeded medication helps to keep drugs out of the hands of people who might abuse them.

Abuse of certain prescription medications, which has led many people into addiction and heroin use, has become a deadly epidemic across the United States. This opioid epidemic is the focus of a major initiative by Attorney General Josh Stein.

Even non-opioid drugs present dangers if kept in a household when they are no longer needed. They can be ingested accidentally by children or visitors, mistaken for a use they are not intended, etc. Bring any and all prescription medicine that you no longer need to the Police Department for safe destruction.

The Pineville Police Department has installed a permanent medicine drop box in the lobby of our Department. There is access to this area 24/7. Please feel free to bring in your medications and deposit them in the box. It is a completely anonymous process and will not take you any time at all.

Medication Disposal

Town of Pineville Updates

Signup to receive important announcements about our community in your inbox.

Town of Pineville Contacts

Emergency: Police, Fire & Rescue

  • DIAL 9-1-1


Town Hall Mailing Address:

PO Box 249
Pineville, NC 28134
(Must use P.O. Box when mailing to Town Hall, as mail will not be delivered to physical address)

Town Hall Physical Address:

200 Dover Street
Pineville, NC 28134

Telephone: (704) 889-2291

Fax: (704) 889-2293

Town Hall Office Hours:

Monday–Friday, 8am to 5pm (Town observes State holidays)

Important News & Updates

EXECUTIVE ORDER NO. 180 – Increasing Face Covering Requirements

Yesterday, Governor Roy Cooper announced a new Executive Order will go in to affect Wednesday, November 25, 2020 at 5pm and last until December 11, 2020. This new Executive Order […]

Garbage News…

Trash/recycle pickup will remain on the regular Wednesday schedule for the remainder of the year.  There are no holidays that should impact the schedule at all. Look for a new […]

Welcome to the New and Improved Pineville Website

Welcome to Pineville’s new website design.  We understand that some of the posts on the website are older posts and we are working hard to re-create some of the newer […]

Follow Pineville on Facebook

Facebook Pagelike Widget
Pineville Logo

© Copyright Town of Pineville. All rights reserved.

Sitemap   |   Privacy Policy   |   Contact Us