911 Telecommunicator

General Description

Under the general supervision of the Telecommunicator Supervisor, the Telecommunicator operates telecommunication equipment in the receipt and transmission of police, fire and other calls. Telecommunicator perform technical work in monitoring multi-channel telecommunications equipment to dispatch police, fire, first responders or other personnel and equipment in response to emergency and non-emergency calls on an assigned shift. Employees in this class receive complaints and other forms of communications from the general public where appropriate, contacts the units to be dispatched, giving the type and location of the emergency and other pertinent information.

Essential Job Functions

• Receive incoming calls on multi-band, multi-channel telecommunications equipment
• Obtains precise and detailed information usually from distressed individuals to ensure an appropriate course of action
• Dispatches appropriate public safety personnel and equipment
• Responds to requests from the general public for information concerning full range of available public services or routes calls to appropriate department, division or person

Additional Requirements

You will be assigned a shift that may include nights or weekends.

Passing of criminal background check and clean drivers license.

Education and Experience

Graduation from High school or GED equivalent and some experience in radio dispatching or public safety telecommunications work requiring computer skills and voice communication preferred; or any equivalent combination of experience and training which provides the required knowledge, skills and ability.

Please review the attached job description for full details.

Job Type: Full Time. Open until filled.

Starting Pay: $20.81 per hour (Dependent on Experience)

This job also qualifies you for a Sign-on Bonus!

Fulltime employees are eligible for fully-paid health, dental, vision, plus health reimbursement paid for by the Town, plus paid sick and vacation time, paid Holidays, and are eligible to participate in State retirement plans with matching contributions. Additional benefit options, wellness program and Employee Assistance programs are also available. Higher pay available for Bi-lingual.

How to Apply

You may apply in the following ways: For consideration, download the application at bottom of this page, email the completed application with resume to [email protected] or fax your application packet to: 704-889-2364, or mail required documents to PO Box 249, Pineville, NC 28134, Attention Human Resources.

Town of Pineville is an Equal Opportunity Employer