Department: Police Department                                                                                                                  FLSA: Non-exempt

Reports to: Telecommunicator Supervisor                                                                                                      Schedule:  Fulltime

GENERAL DESCRIPTION

Under the general supervision of the Telecommunicator Supervisor, the Telecommunicator operates telecommunication equipment in the receipt and transmission of police, fire and other calls. Telecommunicators perform technical work in monitoring multi-channel telecommunications equipment to dispatch police, fire, first responders or other personnel and equipment in response to emergency and non-emergency calls on an assigned shift.  Employees in this class receive complaints and other forms of communication from the general public where appropriate, contacts the units to be dispatched, giving the type and location of the emergency and other pertinent information.

EDUCATION AND EXPERIENCE

High School Diploma or GED; Experience in radio dispatching or public safety telecommunications work requiring computer and voice communication preferred; or any equivalent combination of experience and training which provides the required knowledge, skills and ability.

PAY: $22.18 per hour

ADDITIONAL REQUIREMENTS

Probationary Period:

• Must be able to acquire and maintain a valid certification from the North Carolina Division of Criminal Information as a DCI Terminal Operator in the first three DCI modules
• Acquire and maintain Telecommunicator Certification through North Carolina’s Sheriff’s Education & Training Standards Division

Once Probationary period is complete:

• Completion of the federal NIMS courses ICS 100, ICS 200 and ICS 700 within 18 months

To Apply:  Select the employment application below