New to Pineville

Frequently Asked Questions

Q: I’m new to Pineville. How do I establish services?

A: Welcome! Pineville offers a variety of communication services including telephone, internet, IPTV (cable) services as well as electric service to most homes. You may call Pineville Communications at (704) 889-2001 or Pineville Electric (704) 889-2292. Both are located at 118 College Street next to the Pineville Post Office.

Pineville does not have its own water department so you will need to contact Charlotte Water (formerly CMUD) at (704) 336-7600 to set up an account. Areas outside the town limits with a Pineville address likely have water service through Carolina Water at (704) 525-7990 .

Q: What about trash services?

A: If you live within the town limits, you may call Waste Pro directly at (980) 255-3800 to start your service or Town Hall at (704) 889-2291 and we will arrange to have services started for you. Each resident should have one rollout container for trash and one rollout recycling cart. Some residents may have a Pineville address but are not technically within the town limits but part of unincorporated Mecklenburg County. You will need to contact a waste provider of your choice to contract separately with them for trash services. Additional information regarding trash service and the current pick-up schedule is also available here.

Q: What schools are in the area?

A: The Charlotte-Mecklenburg School System offers Pineville Elementary for grades K-5, Quail Hollow for grades 6-8, and South Mecklenburg for grades 9-12. Additional options may be available through the School Choice Program. Contact Charlotte-Mecklenburg School System at (704) 343-6220 for details.

Q: Can I pay my Pineville electric or phone bill with a credit card?

A: In addition to cash, check and money orders, we now accept Visa and MasterCard in person or over the phone to pay your phone bill, electric bill or both! And you now have the option of paying your bill(s) online right here on our website.

Q: What else can you tell me about Pineville?

A: We’re a small town with big ideas! Pineville’s population is roughly 8,500 people and we’re home to a variety of restaurants to suit even the most discriminating tastes. We’re also known for our shopping. Take a casual stroll down Main Street to browse through quaint shops for that perfect find or vist the Carolina Place Mall for all the latest trends and fashions. If it’s furniture you want, we have that, too, along with two beautiful parks and our Belle Johnston Community Center offering a variety of programs to satisfy all of your recreational needs. Churches, congregations, and houses of worship for all faiths can be found in the Pineville area as well as a variety of medical facilities including the Atrium Health – Pineville. At only about 5 1/2 square miles, we’re small but we have it all. We strive to maintain our historic, small town feel and ask our residents and business owners to keep their properties neat and free of clutter and debris. Let’s all have PRIDE IN PINEVILLE!

Town of Pineville Updates

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Town of Pineville Contacts

Emergency: Police, Fire & Rescue

  • DIAL 9-1-1

Non-Emergency:

Town Hall Mailing Address:

PO Box 249
Pineville, NC 28134
(Must use P.O. Box when mailing to Town Hall, as mail will not be delivered to physical address)

Town Hall Physical Address:

200 Dover Street
Pineville, NC 28134

Telephone: (704) 889-2291

Fax: (704) 889-2293

Town Hall Office Hours:

Monday–Friday, 8am to 5pm (Town observes State holidays)

Important News & Updates

EXECUTIVE ORDER NO. 180 – Increasing Face Covering Requirements

Yesterday, Governor Roy Cooper announced a new Executive Order will go in to affect Wednesday, November 25, 2020 at 5pm and last until December 11, 2020. This new Executive Order […]

Garbage News…

Trash/recycle pickup will remain on the regular Wednesday schedule for the remainder of the year.  There are no holidays that should impact the schedule at all. Look for a new […]

Welcome to the New and Improved Pineville Website

Welcome to Pineville’s new website design.  We understand that some of the posts on the website are older posts and we are working hard to re-create some of the newer […]

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